Monday, October 27, 2008

I have a few machines that have been retired (or just died) before I could uninstall the Agent.  I have been trying to figure out how to remove the agent name from the list, but every time I do a search, all I come back with is how to uninstall it from the client machine.  Well today I finally figured out what I should have seen earlier.

If you right click on the computer name in the list on the Agents tab and select uninstall a task view comes up.  Click on "Uninstall Agents" and the "Enter Credentials and Reboot option" dialogue comes up.  At this point you have to enter valid credentials and choose a restart option.  When you hit ok, and the machine no longer exists you will get a message similar to the following:

image

Click on "Yes" and the task list comes back and removes the DPM agent from the database.  And that means no more ghost entry for that machine.

Monday, October 27, 2008 10:17:18 AM (Central Standard Time, UTC-06:00)  #    Comments [0]